AI automation for auto repair & dealerships
The problems we fix for this industry
- Declined services walk out the door and never get followed up on — recommended work is pure lost revenue
- Unsold leads sit in the CRM with no follow-up and go cold within a week
- Customers forget about maintenance until something breaks, then they go to the shop that called first
- Review requests sent at the wrong time get ignored and your Google rating stagnates
Why AI automation works right now
AI automation for auto repair shops and dealerships recovers the revenue that slips through the cracks between a declined service, an unsold lead, and a forgotten reminder. Every follow-up runs on its own schedule tied to vehicle history, service interval, and seasonal triggers.
The 10 automations we build for Auto Repair
AI service reminder automation
Triggers mileage-based and time-based service reminders tied to each vehicle's history and manufacturer recommendations.
AI unsold lead follow-up
Timed follow-up sequences for unsold leads in your CRM until they book, decline, or opt out.
AI trade-in inquiry handling
Qualifies trade-in leads, collects vehicle info, and routes to the sales team with valuation context.
AI financing pre-qual bot
Handles initial financing questions and collects pre-qualification info before the salesperson engages.
AI post-service review requests
Requests Google reviews at the optimal post-service moment when satisfaction is highest.
AI recall & campaign outreach
Identifies customers affected by recalls or eligible for service campaigns and runs outreach sequences.
AI missed call recovery
Instant SMS text-back to every missed call offering to help or book, captures service leads your competitors miss.
AI appointment flows
Books service appointments directly into your shop management software from inquiries across every channel.
AI loyalty & referral campaigns
Identifies high-value customers and runs loyalty upsell and referral request sequences at the right moments.
Full AI system (all-in)
Every automation above working together, built around your existing shop management and CRM systems.
Leads contacted within 5 minutes are up to 21x more likely to qualify than those contacted after 30 minutes (Harvard Business Review)
78% of customers buy from the company that responds to their inquiry first (Lead Connect research)
Businesses using automated follow-up see up to 5x more conversions from the same lead volume (Salesforce State of Marketing)
Setup timeline: live in 2–3 weeks
Discovery & design
30-min diagnostic call, stack review, and system design. We map your current workflow and identify the single highest-value starting point.
Build & integrate
We build the automations and integrate with your existing software. You review the flows and approve before anything goes live.
Live & optimized
System goes live, we monitor the first 2 weeks closely, and optimize based on real results. Full handoff with documentation.
How a typical setup looks
A typical auto repair shop setup starts with declined-service follow-up, the single workflow with the clearest revenue recovery. We connect to your shop management software (Mitchell1, Tekmetric, Shop-Ware, etc.), pull the list of recommended but declined services, and build a timed sequence.
Frequently asked questions
Does this work with Mitchell1, Tekmetric, CDK, or Reynolds?
Yes. We integrate with all major shop management and dealer management systems. The AI layer reads customer and vehicle history, books appointments, and writes back to the customer record.
Can it handle both service and sales departments?
Yes. For dealerships we typically build separate workflows for service and sales that share the same underlying system.
How does the AI handle trade-in negotiations or financing?
The AI handles qualification and information collection. Actual negotiation and approval always goes to a human.
How long until it's running?
Most shop setups are live in 2–3 weeks. Week 1 is discovery and stack review, week 2 is build and shop management software integration, week 3 is live testing.
Ready to see what this looks like for your business?
Book a free 20-minute automation audit. We'll walk through your current workflow, identify the biggest revenue leaks, and show you exactly where AI fits, honestly and without pressure.
Book your free audit →